شروط الخصوصية

Last updated: 21 August 2026

Introduction

At 12 KAWKAB — a store operated by Luna sky LLC (Wyoming, United States) — we respect your privacy and are committed to protecting your data. This policy explains what we collect, how we use it, who we share it with, and what your rights are.

Data We Collect

• Order data: name, email address, phone number, billing address, purchased items and purchase date.
• Payment data: entered directly with our third-party payment provider. We never see or store your card number or security code on any of our systems; we see only the transaction result and the last four digits.
• Communication data: anything you send us by email, WhatsApp or store forms.
• Usage data: technical information such as browser and device type, IP address and pages visited, collected through the store platform and analytics tools.
• Marketing email: collected only if you subscribe to our newsletter yourself.

We do not request or collect sensitive data about your medical condition or beliefs, and no product in this store requires such data.

How We Use Your Data

• To complete your order and activate your access to the purchased material.
• To send order, activation and support messages.
• To answer your enquiries and process refund requests.
• To keep accounting records and comply with legal and tax obligations.
• To prevent fraud and protect the store.
• To improve the store and the user experience.
• To send offers or news — only with your consent, and you may unsubscribe at any time.

Who We Share Data With

We do not sell or rent your data to anyone. We share it only with service providers necessary to operate the store, and only to the extent required:

• The store platform (Shopify) for hosting and order processing.
• The payment provider for transaction processing and fraud prevention.
• The email provider for order and activation messages.
• Supporting store apps and analytics tools.
• Official authorities where required by law.

Where Data Is Processed

Your data may be processed and stored on servers outside your country of residence, including in the United States, by the service providers listed above.

Retention Period

We retain order data for as long as your access remains active, and thereafter for the period required by accounting and legal obligations. It is then deleted or anonymised.

Your Rights

• Request access to the data we hold about you, or a copy of it.
• Request correction of any inaccurate data.
• Request deletion of your data, unless we are legally required to retain it.
• Withdraw your consent to marketing messages at any time.

To exercise any of these rights, email us at Sales@12kawkab.com from the same address associated with your order.

Cookies

The store uses cookies that are essential for the cart, checkout and remembering your session, and analytics cookies to understand store performance. You can control or delete cookies in your browser settings, noting that disabling essential cookies may prevent checkout from completing.

Children

This store is intended for people aged 18 and over. We do not knowingly collect data from anyone below that age, and if we become aware that we have, we delete it.

Data Security

We apply appropriate security measures including encryption in transit and access controls. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

Changes

We may update this policy from time to time and will notify you of material changes through the store or by email.

Contact

• Email: Sales@12kawkab.com
• WhatsApp: +1 323 961 9198
• Postal address: Luna sky LLC, 30 N Gould St, STE R, Sheridan, WY 82801, United States

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